The battery (12V type) replacement plan is applicable for the Honda City, 2003 – 2014 and 2016 YM (Year of Manufacture); Honda Jazz, 2009 YM, 2012 & 2013 YM and 2015 & 2016 YM); Civic, 2010, 2012 – 2013 YM; Insight, 2011 – 2013 YM; CR-Z, 2012 – 2013 YM; Freed, 2010 – 2012 YM and CR-V, 2013 YM. Honda Malaysia revealed that current models are not required to comply to the battery replacement plan.
In the first phase, customers, who require battery replacement, are expected to receive a notification letter, with the inclusion of product details. Customers who receive the letter are advised to send their vehicles to the nearest authorized Honda service center for general inspection. Should a replacement be required, the replacement of the battery is to be carried out. The battery unit is subjected to stock availability.
Honda Malaysia has further ensured customers that the battery replacement shall not cost customers a single ringgit, as all parts and labor charges shall be borned by the company.
In June last year, Honda Malaysia had advised a precautionary update, front passenger airbag inflator, for some 46,710 units, consisting of the Honda City, 2008-2009 YM; Civic, 2007-2009 YM; CR-V, 2007-2008 YM; Jazz, 2007 & 2009 YM; and the Honda Accord, 2003 – 07 YM.
That recall was to replace the driver and passenger airbag inflators with newly produced inflators for all affected models. Honda Malaysia is taking this proactive measure to ensure customer safety and deeply regrets the inconvenience caused to all customers. As always, Honda Malaysia gave precautionary letters to customers, along with product update details. Customers, in turn, called in and sent their cars for the necessary replacement procedure and inspection at Honda service centers or dealerships.
Honda owners who wish to know more about this latest recall on battery or check on their vehicles’ product updates should call Honda’s toll-free number at 1-800-88-2020, log on to www.honda.com.my or visit any Honda authorized dealers.