Now there’s a more effective method to bring your Kia vehicle for servicing, with the newly announced Kia Service App. The Kia Service App is also meant to improve the marque’s aftersales service in the country.
“Free and user-friendly, the Kia Service App is our latest step in providing quick, easy and convenient Family-like Care for all Kia owners as part of our customer retention program in order to deliver quality customer service,” said Samson Anand George, Group Chief Operating Officer, Automotive Group, Naza Corporation Holdings.
“Kia has implemented this Service App globally and across ASEAN to further improve and ultimately enhance the Kia ownership experience. Kia owners have vibrant lifestyles and are always on the go. The Kia Service App is our way of staying connected to our customers for all their wants and needs. We are confident that this efficient and reliable service app will meet customer expectations,” he added.
With Kia Malaysia’s newest online service system, Kia owners can now access appointment schedules and call back history as well as receive special offers and service updates.
To install the official Kia Service App on IOS or Android mobile devices, Kia owners only need to follow three simple steps. They would first need to download the app on Google Play or the App Store. After the download is completed, they must select ‘Malaysia’ as their country. Finally, they have to click ‘Join Us’ and register their information.
After installation of the App, simply log on to register your details such as the usual personal information and your car’s status. Once registered, a Kia service representative will get in touch with the registered user to schedule the quickest appointment or suggest the best service date available. In addition, the Kia service app enables owners to receive the latest announcements and updates on Kia promotions and current vehicle offers.
This service is available for all Kia models and across Naza Kia Malaysia’s nationwide network.