Serving the communities of Seri Kembangan, Serdang, Sg. Long, Kajang and Bangi, the Hap Seng Star Mercedes-Benz Autohaus sets an impeccable standard for the Luxury and Premium Automotive segment. The Autohaus sits on 4.66 acres of land, which was acquired by Hap Seng Consolidated some five years earlier. At an investment cost of RM60 million, the Autohaus is intended to provide the brand’s distinguished clientele the very best of Mercedes-Benz. It is operated by a 45 person strong team and has a capacity to service more than 30 vehicles per day. In addition, the showroom adheres to the Mercedes-Benz Presentation System II (MPS II) which is the benchmark of customer experience for each Autohaus.
Hap Seng Star’s sixth and largest Mercedes-Benz Autohaus opens for business
The three-storied Hap Seng Star Autohaus functions as a one-stop solution center for all Mercedes-Benz customers, from personalized new car acquisition consultations to after-sales services. Speaking of after-sales services, the Autohaus has ample service and inspection bays, and even allocated bays for body and paint work repairs. Service personnel and technicians at the Hap Seng Star Autohaus are Mercedes-Benz certified and able to provide exceptional repair methods with the latest equipment. Furthermore, employees at the Autohaus practice Mercedes-Benz’s Corporate Social Investment (CSI), a business practice that incorporates sustainability within economic activities for the community.
In upholding the Mercedes-Benz standards for autohauses, the Hap Seng Star Autohaus has a Proven Exclusivity Center (pre-owned Benz-es), Corporate Solutions Center, retail lifestyle concept corner and a café lounge serving a wide selection of beverages and food. Additional customer-oriented features include Wi-Fi capabilities, internet stations, massage chairs and a children’s playground. The Autohaus’ main attraction, its outdoor center courtyard, comprises water features and lush greenery that spans three stories. This three-story water feature works as a rain water harvesting system; and combines with LED lighting and low E glass for curtain walls to ensure energy efficiency, a theme consistent with the Mercedes-Benz goals of preserving the environment. Furthermore, with sustainability as a main element of the Autohaus, greenery takes up a substantial 30 per cent of the total area.
Hap Seng Star Mercedes-Benz Autohaus expansion plans
Hap Seng Star Autohaus is already planning its expansion program for its workshop operations, specifically for the Body and Paint services, and upgrading its sales and service and technical workforce. Located at No. 1 Jalan Balakong, Seri Kembangan, Selangor, the Hap Seng Star Autohaus is accessible via its webpage at www.hapseng.mercedes-benz.com.my or telephone at 03-8947 9688.