Mercedes-Benz Malaysia and its authorized dealer, BR Jaya, has unveiled the newly enhanced Mercedes-Benz BR Jaya Batu Pahat Autohaus (Mercedes-Benz BR Jaya Autohaus) in the Malaysian southern State of Johor. This is the latest addition to MBM’s enhanced dealer network as MBM carries out its commitment to redefine the benchmark of service quality at retail touchpoints nationwide.
“By nature, we are a brand driven by premium excellence in both our products and after-sales care. This is why we are focused on our mission, with the help of our dealer partners, to take service quality to the next level at our Autohauses nationwide. The dedication and support from our dealer network has greatly contributed to the long-term strength of the Mercedes-Benz brand in the country,” said Mercedes-Benz Malaysia President and CEO, Dr Claus Weidner/ “Customers in the sourthern region can expect superior after-sales service backed by the brand’s track record of 130 years of Innovation!”
The 22,373 sq. ft. Mercedes-Benz BR Jaya Autohaus is able to house 10 showroom vehicles. A full-fledged 3S facility, it is capable of servicing up to 160 vehicles a month.
The Autohaus also provides its customers outside the Johor District with a ‘Door to Door Zero Mileage Car Carrier Service’. This personalised approach offers peace of mind and convenience to customers whose vehicles are collected from their homes and brought to the Mercedes-Benz BR Jaya Service Center at Batu Pahat via a flatbed for servicing or repairs. Upon completion, the vehicles are then delivered personally to the customers’ door step once again.
Fully compliant with the Mercedes-Benz Presentation System II (MPS II), the global autohaus benchmark of customer experience, the Mercedes-Benz BR Jaya Autohaus is also complete with the new Mercedes-Benz Corporate Identity (CI).
The official unveiling of the Autohaus was completed with the presentation of the locally assembled Mercedes-Benz C350e Plug-in Hybrid by Mercedes-Benz Malaysia Vice-President Sales and Marketing, Passenger Cars, Mr Mark Raine.
Part of a total investment of RM11 million in the southern region, the Mercedes-Benz BR Jaya Autohaus is one of five authorised dealer networks in the southern region. The southern region has enjoyed a steady 20 per cent growth in sales for Mercedes-Benz vehicles.
The Mercedes-Benz BR Jaya Batu Pahat Autohaus is located at No 35, 3rd Mile, Jalan Kluang, Batu Pahat, Johor.