Of the 284 contestants in this year’s Skills Competition, only thirty five specialists made it to the finals after rigorous tests and tough challenges. The winning finalists of the Skills Competition received cash rewards (total up to RM 112,500) and trophies.
First held in 2008 and based on voluntary participation, the Mercedes-Benz Skills Competition began with two categories, Certified Maintenance Technician and Certified Diagnosis Technician. Now in its fourth year, the 2014 edition also included, Certified Service Advisor, Certified System Technician, Certified Parts Process Specialist, Certified Maintenance Technician – Passenger Cars, Certified Maintenance Technician – Commercial Vehicles, and Automotive Mechatronic.
Held every alternate year, the Mercedes-Benz Skills Competition, tests candidates according to their job profile. This year the qualifying rounds began in May across centers around the country. This was followed closely by the semi-finals in July. The competition culminated with a theory and practical test as well as a knowledge quiz held over two consecutive days.
This year’s Mercedes-Benz Skills Competition is aimed at accelerating the transfer of technology and aptly themed, “Be The Best of The Best”.
Michael Moh, Vice-President of After-sales Mercedes-Benz Malaysia, remarked, “Mercedes-Benz Malaysia Skills Competition is aimed at promoting and fostering the spirit of self-development and life-long learning. We have seen the Skills Competition grow each year. From 133 participants in two categories in 2008, to 204 participants across five categories in 2010. In 2012, we expanded to seven categories, and had 253 participants And now 284 participants this year.”
“Each year, it is most encouraging to see the participants’ determination and motivation. We hope that the skills they have learnt thus far, and competitiveness they have gained, will motivate them to work towards delivering the Mercedes-Benz ‘the Best or Nothing’ promise to our customers,” he added.
Stressing the core of Mercedes-Benz culture relative to the Skills Competition, President and CEO of Mercedes-Benz Malaysia Roland Folger reiterated that Mercedes-Benz Malaysia is about a culture of innovation and excellence. This culture extends beyond the production of vehicles, and includes every aspect of customer service. Therefore, the Skills Competition represents a critical element in the company’s ambition to lead and deliver the best possible customer care experience throughout its nationwide network.
Prior to the inception of the Skills Competition, Mercedes-Benz Malaysia participated in the annual National Skills Competition for 15 years, winning numerous championship awards in the automotive trade segment.