Volkswagen Passenger Cars Malaysia (VPCM) and HICOM Auto has launched the latest addition to the Volkswagen network: the Volkswagen Seremban 3S Center. This is the only authorized Volkswagen center in Negeri Sembilan and is the second Volkswagen 3S Center by HICOM Auto after Volkswagen Semenyih.
Spanning over a total of 24,735 sqft, the Volkswagen Seremban 3S Center showroom is able to fit eight car displays and a guest lounge for customer convenience. The service center has a total of 13 service bays manned by 18 experienced aftersales staff and can service up to 20 cars daily.
The 3S Center is strategically located at the Oakland Industrial area, which is an automotive hub in Seremban. With an initial investment of RM 1.5 million by HICOM Auto towards the overall build-up, purchase of Volkswagen approved equipment, training and staff acquisition, it is able to cater to customers in Seremban 2 as well as Negeri Sembilan.
As an added value service, the 3S center also provides “Pick Up & Drop Off” service to customers who live within a 5km radius from the centre. For the convenience of customers, sales advisors will also deliver new vehicles to their homes or office if requested.
Erik Winter, Managing Director of VPCM said that the Volkswagen Seremban 3S Centre is a testament to VPCM’s continuous efforts in ensuring that customers are well taken care of. “VPCM will continue to work closely with our dealer partners to ensure constant improvement and enhancement to our dealer network, and towards the overall ownership experience.”
Rohime Shafie, Head of Automotive, Automotive Distribution and Manufacturing & Engineering Division of DRB-HICOM, added, “We are indeed confident that the collaboration between Volkswagen and DRB-HICOM, which personifies the coming together of two industry-leading brands, will continue to pave the way for a mutually beneficial long-term partnership. The Volkswagen Seremban 3S Center will set the benchmark for further improvements within our network both in sales as well as after-sales services. With the growing demand for Volkswagen cars, our customers can now expect to find that waiting time for service slots will be significantly reduced, and the service as well as maintenance activities will be quicker and more convenient to all.”
Volkswagen Seremban 3S Center sales operates from Monday to Saturday from 8:30am to 7:00pm with Sunday and Public Holidays from 10:00am to 6:00pm. Aftersales services are available from Monday to Friday from 8.30am to 5:30pm and 8:30am to 1:00pm on Saturdays.
Edited: Volkswagen M’sia