Following the recent announcement made by Nissan Motor on the initiation of further field actions for Takata Airbags Inflator which involves Nissan vehicles, Nissan Malaysia (Edaran Tan Chong Motor) and Tan Chong Ekspres Auto Servis (TCEAS), has extended the Recall Campaign for another two of its models, namely Frontier (D22) and Sentra (N16); as well as an additional batch of the first generation X-Trail (T30). This is subsequent to the announcement made by Nissan Malaysia on the Recall Campaign for Takata Front Passenger Airbag Inflator in June 2015 and August 2016 respectively.
With the above, a total of approximately 52,707 units of Nissan vehicles in Malaysia are involved in the Takata Front Passenger Airbag Inflator recall.
The models recalled for this campaign include the Nissan Frontier (CKD) D22, model year July 2004 – December 2012 (1,032 units); Nissan Sentra (CKD) N16, model year June 2000 – December 2012 (48,517 units); and X-Trail (CKD) T30, model year January 2009 – December 2012 (3,158 units). In total, the number of Nissan vehicles recalled is 52,707 units. This Takata recall exercise does not affect the New Nissan X-Trail (T32) which was launched in January 2015, as well as all other current selling Nissan models. The Frontier and Sentra are not on sale in Malaysia.
All customers of the affected Nissan vehicles will be notified by letter through TCEAS. Customers receiving this letter are advised to call the nearest TCEAS outlet for an appointment. Selected TCEAS have extended its operation hours and now opens 365 days making it easier for customers to service their vehicles on weekends, as well as to alleviate the capacities for the replacement activity.
Nissan Malaysia is also providing for Takata airbag inflator replacements during the Test Drive Carnival, held on 19 and 20 May at AEON Mall Kota Bharu, Kelantan starting from 10am till 10pm. All labor and replacement parts for these service campaigns will be at no cost to owners.
Customers may also call the Nissan Customer Care Center at the Toll-Free line: 1800-88-3838 for further clarification or visit www.nissan.com.my (click on ‘Owners’ tab followed by ‘Recall Campaign’) to find out if their Nissan vehicle is involved in this recall campaign.
Nissan M’sia would like to reassure that the customers’ confidence and peace of mind is of utmost importance to the Company, and deeply regrets any inconvenience caused. We would also like to reaffirm that both Nissan Malaysia and Nissan are committed to ensure its’ customer safety, service and satisfaction are of the highest level, and are working together to promptly address this concern.