As PROTON continues to respect the rules of the extended Movement Control Order (MCO) period issued by the government of Malaysia, the Company would like to reassure its customers regarding the following service and warranty related issues.
- Warranties expiring during the MCO period will be extended by 1,000km or 30 days following the final day of the MCO, whichever comes first.
- As all PROTON service outlets will be closed during the MCO, warranties will remain valid even if the vehicle misses its recommended service period. Customers are advised to service their vehicle within 30 days of the end of the MCO period to keep their warranties active.
- Customers are advised to contact a PROTON service outlet to book a service appointment within 15 days of the end of the MCO period.
- For more information please contact PROTON’s customer care via e-mail at firstname.lastname@example.org or call our hotline at 1800-88-8398.
Staying Clean To Stay Safe
In view of the current situation of the COVID-19 pandemic, the government has implemented an extension of the Movement Control Order (MCO) to curb the spread of the virus. During this period, we are advised to practise precautionary measures like social distancing, maintaining proper hygiene, avoiding mass assemblies and to stay at home at all times.
However, there will be times when going out is still necessary, to replenish groceries or to tend to emergency situations. Besides that, for those who are working in essential services, work carries on as per usual. This is when maintaining the cleanliness of your vehicle is crucial for the sake of yourself and your passengers. Here are some tips from PROTON on how to turn your vehicle into a clean and healthy space, not only during the two-week MCO period but also for the long run.
To protect, disinfect
First and foremost, surfaces you touch on a regular basis should be frequently disinfected. So this would be items such as the steering wheel, gear knob, door handles (both inside and outside), as well as the engine ‘push start’ button and your car keys.
Recent studies show virus can survive for up to 2-3 days on plastic and stainless-steel surfaces. This suggests that the virus might be lingering on any surface of your vehicle if not disinfected properly after human contact. Thus, it is important to wipe down all surfaces regularly, after purchasing your necessities.
The cleaning process does not end there though, as there are other areas within the vehicle that should also be thoroughly cleaned. For instance, if the audio system of your vehicle comes with a touchscreen, just like the Infotainment Head Unit (IHU) of the 2020 PROTON X70, the screen will be one area that needs regular cleaning. You can do so by using a soft cloth that has been lightly misted with anti-bacterial spray. Don’t overdo it though.
Apart from that, you should also periodically clean your vehicle’s seats. However, take note that leather seats might not be suitable to be cleaned with disinfectants. The harsh chemicals might ruin the material causing discoloration and breakage. Hence, you should look for appropriate cleaning solutions that are designed for cleaning leather seats, and make sure that your seats are completely wiped dry to avoid stains and cracks on the leather.
At this point of time, everyone should already be familiar with the most basic advice on personal hygiene, which is to wash your hands regularly and minimise contact through gestures like handshaking and touching your face. This is because our hands are involved in most of the work throughout our day, from holding items to interacting with objects and people.
One way to minimise unnecessary hand-contact within your vehicle is to fully utilise the available hands-free functions such as voice command that allows you to control multiple things in the SUV, including what’s being played on the radio, stream music and the ability to navigate around town as well as utilising the power tailgate with foot sensor – all you have to do is to wave your foot under the rear bumper and it’ll automatically open as long as your key fob is in your pocket.
Clear the air and clear your mind
With an air purifier, harmful gases, bad odour and airborne bacteria are eliminated so that the air within your cabin remains fresh. Some vehicles, like the PROTON X70, have this built-in into the air-conditioning system. It is also wise to clear out any and all trash in the vehicle by giving it a thorough vacuum. This helps to remove dirt and bits of food that may attract pests.
As we face an extended MCO period, PROTON hopes that everyone practices good hygiene and most importantly, stays at home. However, should you be required to leave home, please take note of these tips above and drive safe! In these trying times, we have to stay safe and strong, Malaysia!
Should you be interested in finding more about our products and services, visit PROTON at https://www.proton.com/en/find-a-car/overview