Owner of the Proton Perdana are being requested to send their cars to an authorised Proton service centres as soon as possible to get their Takata passenger airbag inflator replace. The affected cars includes cars built from 2012 to the end of August 2018 and this replacement is part of a global initiative for cars equipped with Takata airbags.
The replacement is in accordance with the Defect Information Report (DIR) issued by the National Highway Traffic and Safety Administration (NHTSA) of America that requires the replacement of non-desiccated passenger inflators and Proton has since started replacing them from January 2019.
Proton would like to reassure all customers the exercise does not affect any other Proton model as those use airbags supplied by a different vendor. Stringent controls are in place to ensure customer safety, which is a key priority for PROTON and any inconvenience caused is deeply regrettable.
Customers who require more information can call PROTON’s Customer Care Hotline, 1-800-888-398 or send an email to firstname.lastname@example.org for any enquiries and assistance.