Renault added a new Fully Digital Car Buying and Subscription Experience through the Renault E-Store.

Renault Malaysia is introducing a new way to help Malaysians to own new cars. The new concept is called the new Renault E-Store that brings a new ways to ‘Buy a Renault’ and ‘Subscribe’ through the Renault Malaysia website. This will be the 1st e-commerce experience in the automotive industry.

Customers can not only buy a car through the web, they will be able to test drive the Renault with a three-hour test drive offering via GoCar, customers can now enjoy ultimate convenience and a hassle-free way to buy or subscribe for a Renault through a revolutionary end-to-end digital journey.

Being the first in Malaysia, the new Renault E-Store makes the buying and subscription process easier. From arranging for test drives to taking delivery of their Renault, customers can begin their ownership from the comfort of their home.

The ‘Buy One, Get One Free’ offer has now been extended for the first 50 customers who purchase online. The online customers will receive a free six-month subscription for the versatile Captur lifestyle crossover. The subscriptions are transferable within family members.

Buy a Renault – how it works

In order to purchase a new Renault, customers only needs to log on to the Renault Malaysia website (www.renault.com.my), customers are able to complete the end-to-end solution:

  • select the Renault model and colour of their choice
  • make the booking fee payment
  • submit the necessary documents
  • submit trade-in valuation details
  • provide bank loan preferences
  • view the status of their new vehicle
  • indicate preference of collection be it from a Renault showroom or delivery to location of choice (at an additional fee)

To ensure optimal convenience for customers, dedicated Renault agents are on hand to guide them through every step of the process.

Subscribe for a Renault – now fully digital

To subscribe to a new Renault, customers only need to log in to the Renault Malaysia website where they are able to:

  • select the vehicle they would like to subscribe for
  • upload their supporting documents
  • view their application status
  • submit their payment and security deposit
  • manage their Subscription monthly payments

Customers will be able to drive away with their brand-new Renault vehicle within 14 days from the date of payment (depending on the model).

For customers who opt for the Switch Plan, they can also request and manage their Switch vehicles online. The Subscription Switch Plan offers total flexibility and allows users to switch between Renault models depending on the customer’s needs.

Test drive without visiting a showroom

If the customers that are interested for a test drive, they could now request for test drives at their preferred Renault showroom online via the Renault Malaysia website.

Specific for the Captur, customers can even arrange for a hassle-free, pressure-free three-hour test drive without an accompanying sales person. Made available through TCEC’s partnership with GoCar, this unique test drive experience is available at more than 250 locations nationwide.

For more information about the new Renault E-Store and Renault in Malaysia, visit www.renault.com.my or call 1800-18-8663 (Mon – Sun, 8am – 8pm).

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