|UMW Toyota Motor very recently rewarded winners of the 2013 edition of the Toyota Skills Contest. The Toyota Skills Contest is valid for after-sales personnel from 72 showrooms nationwide, and 75 finalists of over a thousand participating personnel vied for the top prize in the grand finals.|
The Toyota Skills contest pit the after-sales personnel through a series of challenges consisting continuous learning and skills enhancement. Once the personnel attained the required skills, they would understand the importance of customers’ needs and related after-sales perspectives.
Toyota Skills Contest in 12 categories
Divided into twelve categories, the Toyota Skills contest encompasses these essential job functions; Service Advisor, Parts Assistant, Technician Diagnosis, Technician Junior, Technician Pro, Customer Relations, Workshop Controller, Body & Paint Service advisor, Parts assistant, body/paint technician, and Admin Assistant for General Service. The Champions from each category will be invited to attend the Grand Annual Assembly of International Customer Service Champions in Japan, where they’ll have a chance to meet Toyota champions from around the globe.
The 13th Toyota Eco Youth declares winners
In related news, UMW Toyota Motor’s annual Eco Youth program came to a close today at the Government quarters in Putrajaya. This year edition, the 13th, drew the support of the Ministry of Education and saw the program reach close to 200 schools across the country. Over 2,000 students and teachers participated in this year’s Toyota Eco Youth, which is one of the core UMW Toyota Motor CSR programs.
According to UMW Toyota Motor President’s Dato’ Ismet Suki, “The program has even earned a reputation for being a sustainable eco-project. Having been first introduced in 2001 as an environmental competition among schools, the Eco Youth program has been widely accepted through the years. For this year, we have reached approximately 200 schools through an outreach campaign and conducted the Eco Youth campaign at 15 schools nationwide.”
He added, “We even have repeat participating schools that excel year-on-year; namely the SMK Sri Muda, Penang and SMK (Agama) Maahad Hamidiah, Kajang, who’d participated in 2007, 2010 and 2011.”
Initially meant as an internal school project where participating students had to find an environmental problem in the school and create solutions, the program was extended to include the local community in 2011. Students not only had to engage the local community in their selected projects but also get the involvement of relevant parties such as NGOs, local authorities or academicians. Additionally, the Eco Youth has evolved from simpler projects such as used cooking oil disposal, recycling and energy-saving initiatives to more advanced projects; waste to energy, river rehabilitation and the use of bacteria for garbage odor control.
To top it all up, students also had to maintain a blog chronicling their activities, and prepare a good presentation at the closing ceremony in order to emerge winners.
The 2013 Toyota Eco Youth saw SMK Lopeng Tengah, Miri, Sarawak sweep the overall category and the presentation/convention category. The Sarawak-based institution walked away with a cool RM 7,000.00 cash prize. SMK Sultan Abu Bakar, Muar and SM St. Michael, Penampang, Sabah gained the best exhibition and best website awards, each got RM1,000.