|Volkswagen Malaysia has established the newest 3S Center in the City of Alor Setar in the State of Kedah. The Volkswagen Alor Setar 3S Center is ran by Lee Motors Autohaus and first, only authorized Volkswagen dealerships in the capital city.|
Established with an initial investment of RM 18 million by Lee Motors Autohaus, the latest 3S center will be able to cater and support both growth and aftersales in the northern region and serve customers from Alor Setar, Jitra, Changloon, Arau, Kangar and Sungai Petani.
Spanning over a total of 35,352 sq.ft., the Volkswagen Alor Setar 3S center showroom is able to fit 11 car displays and a customer lounge, while the service center has a total of 8 service bays manned by 15 experienced and trained aftersales staff.
Strategically located in the heart of Alor Setar’s main business and heritage district, this central location serves as a key hub for commerce in the state and provides a convenient aftersales drop off point for owners. “This is the fifth showroom launched this year – and this time for our customers in the northern region. Lee Motors’ growth and rapid expansion plans are in line with our plans of boosting infrastructure. Lee Motors expansion in the Northern Region will make our brand accessible as well as enhance the ownership experience for our customer in that region. Congratulations Lee Motors Autohaus on today’s launch and thank you for your commitment to the brand,” Armin Keller, Managing Director of Volkswagen Group Malaysia, said.
Eugene Lee, Directors & Dealer Principal of Lee Motors Autohaus, added, “Lee Motors Autohaus began our partnership with Volkswagen only recently in 2014 in Jitra, Kedah and we are continuously expanding. Our tagline is ‘Trusted for Generations’ and we, together with Volkswagen Malaysia are fully committed to our business and in ensuring our customers trusts us and keep coming back. With the launch of this outlet, we will work toward enhancing the overall ownership experience of our customers here in the northern region.”
The VW Alor Setar 3S Center is also equipped with cargo lifts, diagnostics tools as approved by Volkswagen Germany as well as a special CCTV system where customers can watch their cars being serviced from the comfort of the customer lounge.
Volkswagen Alor Setar 3S center showroom and sales operates from Monday to Sunday from 9:00am to 6:00pm while aftersales services are available from Sunday to Friday from 9.00am to 6:00pm. Both sales and aftersales are closed on Public Holidays. The center is also equipped with facilities such as a customer lounge with Wi-Fi connection as well as a café and other customers’ amenities.