|Volkswagen Group Malaysia (VWGM) and FA Wagen yesterday activated the newest 3s Center in Sri Hartamas. The Volkswagen 3S Center at Sri Hartamas thus joins VWGM’s dealership network; the first for the year.|
Spanning over 30,670 sq ft over three floors, the Volkswagen 3S Center in Sri Hartamas is ready to cater to the complete needs of Volkswagen owners from sales to after sales covering quick & general service, diagnostics and major repairs.
The service centre has eight work bays and a team of fifteen experienced and certified technicians who will be able to diagnose issues efficiently, swifter and deliver quality service to customers.
FA Wagen has invested a total of RM5 million on the location and buildup, facilities, service bays as well as Volkswagen approved diagnostics tools and equipment.
Armin Keller, Managing Director of Volkswagen Group Malaysia, said, “The partnership with FA Wagen began way back in 2007, and since then both companies have come a long way, with the latter’s customers being VW’s top priority. Having invested on the infrastructure, both entities believe that it is one of the ways the dealership can strive to improve the sales and services for the overall ownership experience.”
Cheng Seng Fook, Managing Director of FA Wagen, added, “FA Wagen is proud to present to the VW customers its newest 3S service center and continue to deliver to customers the very best of VW. With customers as our top priority, both entities felt the urgency to set up a Volkswagen service center in the hustling and bussling town of Sri Hartamas.”
Volkswagen Sri Hartamas operates from Monday to Sunday, including public holidays for its showroom from 8.30 am to 6 pm and for after sales, the service center operates from Monday to Friday from 8.30 am to 5.45 pm and on Saturdays, from 8:30 am to 12:30 pm.