Majority Of Authorised Toyota And Lexus Outlets To Be Operational From 4 May 2020

UMW Toyota Motor Sdn Bhd (UMWT) today announced that authorised Toyota and Lexus Sales and Service Outlets in its network that are located in areas observing the conditional Movement Control Order (MC), will be open for business from Monday, 4 May 2020.

Customers and public are advised that the opening of the Sales and Service Outlets will be based on approval and regulations by the respective local State Governments and they should call in advance to check on the operating days and hours of the Sales or Service Outlet as well as to secure a prior appointment.

The opening of the Sales and Service Outlets follows the approval from the Ministry of International Trade & Industry (MITI) and relevant local authorities. All outlets have received guidelines for their daily operations which must be in accordance with the Standard Operating Procedures (SOP) issued by MITI. The SOP requires such measures as social distancing, sanitization of premises and contactless payments where possible.

With regards to those vehicles purchased from UMWT or their authorised dealers with existing warranties that are valid and expiring during the MCO period, there will be a 30-day extension calculated from the last day of the MCO (currently scheduled to be 12 May 2020).

For further information, customers can call the following numbers listed below:

For Toyota

General Enquiries and Assistance
*Monday – Friday, 8am – 5.30pm
1800-8-TOYOTA (869682)
24/7 Emergency Assistance1800-888-247
Customer Support

For Lexus

General Enquiries and Assistance
*Monday – Friday, 8am –5.30pm
1-800-88-LEXUS (54987)
Customer Support
Izzat Shaharel
Being an adrenaline junkie, Izzat has always had a passion for cars. From a compact to a supercar, he doesn't discriminate and judges based on merits. Being in the automotive industry for the past few years, he's an aspiring automotive journalist and has been making Youtube videos since May 2019.

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