|Sime Darby Auto Connexion (SDAC), Ford vehicles distributors in the country, today announced the opening of its new state-of-the-art showroom and service center, located at the Petaling Jaya 2 vicinity.|
The newest, largest SDAC 3S center at PJ 2 features twenty-two service bays and makes up the 48th Ford showroom and service center in the country. The latest Ford facility sits on a 99,400 square foot plot of land and is equipped with the latest diagnostic tools, as well as a professional staff roster of Ford-certified and trained technicians, sales personnel and general employees.
David Westerman, Managing Director of Ford, Malaysia and Asia Pacific Emerging Markets, commented, “The quality of the ownership experience we provide is just as important as the quality of our world-class Ford vehicles. We want all our customers to know that purchasing a new Ford vehicle is just the start of their ownership experience and we are here to support them every step of the way. The opening of PJ2 marks a significant milestone in our shared commitment to offering customers an even better experience.”
Syed Ahmad Muzri Bin Syed Faiz, Managing Director of Sime Darby Auto Connexion, added, “SDAC PJ2 is designed to offer Ford’s fast-growing customer base in the Klang Valley the very best sales and aftersales experience.”
“This world-class new showroom and service center is part of Ford and SDAC’s two-year RM140 million network expansion and customer service enhancement plan, we are making it even easier for customers to interact with us by opening dealerships and expanding existing dealerships so they incorporate sales, service and spare parts under one roof,” he added.
While waiting for their service appointments, customers can relax in the dedicated customer service lounge and enjoy free Wi-Fi, beverages and snacks. Consistent with Ford’s global best practice, the customer lounge features floor to ceiling windows that offer a clear view of the service bays, so customers and even passers-by can see Ford technicians at work. For the convenience of customers and staff, the facility also offers a prayer room.
Sime Darby Auto Connexion, Petaling Jaya 2 is strategically located at Lot 3, Jalan 51A/219, Petaling Jaya; just off Federal Highway, opposite the current SDAC PJ dealership. The 3S center is open from 8:30am – 6pm from Monday to Saturday, and from 10:00am – 6:00pm on Sunday & Public Holidays, while Service Center opening hours are 8:00am – 5:00pm from Monday to Friday, and 8:30am to 12:30pm on Saturday.