Following the recent announcement made by the Malaysia International Trade and Industry (MITI), Volkswagen Passenger Cars Malaysia (VPCM) today announced that all its service centres will be operating at full capacity.
Adhering to strict guidelines, Volkswagen dealers nationwide have adopted a ‘Safe Hands’ campaign, taking customers’ and employees’ health in mind. This new standard operating procedure extends across contactless vehicle acceptance, video walkthroughs, sanitization before and after repair, and cashless payments with e-invoicing during the contactless car pickup. Additionally, selected dealers will offer vehicle pick-up and drop-off arrangements.
Services will strictly be on appointment basis, so Volkswagen owners are advised to contact their respective service centres to make an appointment. Volkswagen owners and frontliners who had previously booked their appointments via the Welcome Back campaign will receive priority slots, depending on availability.
Other safety precautions implemented at service centres include regular sanitization of the premise and regular temperature screenings on all staff and customers.
For more information, visit www.volkswagen.com.my .